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		<title>Tools to help you capture every lead</title>
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		<pubDate>Mon, 05 May 2025 13:56:10 +0000</pubDate>
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					<description><![CDATA[<p>Gone are the days of 9 a.m. to 5 p.m. law firm receptionists chained to their desks, limited to answering phones and taking messages. Modern consumers in search of legal guidance expect more, including 24/7, responsive service and immediate answers to their questions. Office hours have become an obsolete concept, with potential clients often seeking [&#8230;]</p>
<p>The post <a href="https://homesafetytechpros.com/tools-to-help-you-capture-every-lead/">Tools to help you capture every lead</a> appeared first on <a href="https://homesafetytechpros.com">Home Safety Tech Pros</a>.</p>
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<br /><img decoding="async" src="https://www.abajournal.com/images/main_images/NicoleBlack2.jpg" /></p>
<div style="margin-left:65px;">
<p>Gone are the days of 9 a.m. to 5 p.m. law firm receptionists chained to their desks, limited to answering phones and taking messages.</p>
<p>Modern consumers in search of legal guidance expect more, including 24/7, responsive service and immediate answers to their questions. Office hours have become an obsolete concept, with potential clients often seeking to research firms and retain legal services at their convenience and from the comfort and privacy of their homes.</p>
<p>As technology advances, lawyers have more lead management options available, including virtual receptionist services, online intake forms or generative artificial intelligence-powered chatbots designed to meet consumers where they are and adeptly address their concerns. Firms that rely on these tools, rather than on staff employees alone, are far better positioned to thrive in today’s highly competitive legal marketplace.</p>
<p>The good news is that reception and intake are some of the easiest firm functions to offload. In-house staff can’t answer calls around the clock, but virtual receptionists and chatbots can, offering prospective clients the flexibility and convenience of full-time after-hours coverage. By outsourcing call handling and intake processes, you can increase your firm’s availability to new and existing clients while reducing administrative burdens and costs.</p>
<h2>Choosing the right tools for your firm</h2>
<p>There’s no shortage of virtual receptionists and intake tools for firms. The right fit will depend on your firm’s priorities, including cost, features and whether you want a legal-specific provider. Some companies focus exclusively on firms; others serve a broader market. However, don’t automatically discount the generalists.</p>
<p>Depending on your firm’s needs, they may very well check many of the boxes at a much more appealing price.</p>
<p>Before choosing a service, it’s essential to understand that outsourcing requires sharing your firm’s data with third parties, which in turn triggers certain ethical duties. These include the obligation to preserve confidentiality by vetting how and when your firm’s information will be accessed, used and stored by the provider.</p>
<p>With that in mind, let’s review some of the more widely used, stand-alone virtual receptionist services and client intake tools for firms. Information about pricing will be provided unless it’s not listed online.</p>
<h2>Virtual legal intake and receptionist options</h2>
<p><a href="https://www.lexreception.com">LexReception</a> offers virtual receptionist services tailored for firms. They include handling calls, client intake, appointment scheduling and payment collection. LexReception differentiates itself by focusing on the legal industry, offering 24/7, bilingual availability and integrating with a wide range of legal practice management and payment processing tools.</p>
<p><a href="http://smith.ai">Smith.ai</a> combines live virtual receptionists with generative AI to manage calls, web chats, texts and Facebook messages while also handling lead qualification and customer relationship management integration. It also offers chatbots powered by generative AI to respond to online, social media and text messages. The standout feature is an “AI-first” receptionist, which streamlines intake workflows, provides multilingual support and transfers to human virtual receptionists when needed for follow-up. Pricing for each offering is available on the website.</p>
<p><a href="http://www.lawdroid.com">LawDroid</a> offers AI-powered legal automation tools that handle tasks, such as virtual intake, document drafting and client communication. LawDroid stands out for its early adoption of generative AI to support LawDroid Copilot, a legal assistant. The company’s forward-thinking approach makes it especially relevant for solo and small firms operating virtually. You can find pricing details on the website for various tools.</p>
<p><a href="https://www.ruby.com">Ruby</a> provides live virtual receptionists and chat services for small businesses, including firms, with an emphasis on friendly, human-first client interactions. The company consistently receives high marks for customer service quality and has strong brand recognition in solo and small firm markets. It integrates with some legal tech tools, and the website offers pricing information, including bundled options for live web chat and virtual receptionist services.</p>
<p><a href="https://backofficebetties.com">Back Office Betties</a> delivers virtual receptionist and legal intake services staffed by receptionists trained exclusively in legal terminology and workflows. A number of integrations with legal products are available. The company’s flat-rate pricing stands out and is listed on the website.</p>
<p><a href="https://www.answeringlegal.com">Answering Legal</a> is a 24/7 live answering service built specifically for lawyers. It offers features, such as call forwarding, new client intake and bilingual support. What sets it apart is the ability to customize call protocols and live call transfer capabilities that allow qualified leads to be quickly patched through to the firm.</p>
<p><a href="https://intaker.com/home">Intaker</a> offers AI-powered website chat tools designed to capture and qualify leads for firms through customizable, conversation-based interfaces. It integrates with many popular customer relationship management systems and legal software platforms. Its visually engaging, video-enabled chat experience, along with its focus on lead conversion, are notable.</p>
<h2>The bottom line</h2>
<p>Firms that take advantage of virtual receptionists and intake tools are simply more responsive and efficient. By ensuring that calls are promptly answered, leads are captured, and clients receive immediate attention—day or night.</p>
<p>Modern intake tools, whether AI-powered, human-staffed or a mix of both, reduce overhead and free up time for more analytical and nuanced legal work. This benefit can be particularly impactful for solo and small firms, enabling them to better compete with larger practices by offering scalable, professional client service without the cost of full-time staff.</p>
<p>Outsourcing reception and intake is one of the easiest and most impactful ways to improve the client experience and streamline operations. With so many options available, there’s a solution to fit nearly any budget or workflow. Invest in these tools now, and your firm will be better positioned to thrive and grow.</p>
<hr/>
<p><em>Nicole Black is a Rochester, New York-based attorney, author and journalist, and she is the principal legal insight strategist at <a href="https://www.mycase.com">MyCase</a>, a company that offers legal practice management software for small firms. She is the nationally recognized author of </em>Cloud Computing for Lawyers<em> and is co-author of </em>Social Media for Lawyers: The Next Frontier<em>, both published by the American Bar Association. She writes regular columns for ABAJournal.com and Above the Law, has authored hundreds of articles for other publications, and regularly speaks at conferences regarding the intersection of law and emerging technologies. Follow her on X (formerly Twitter) <a href="https://X.com/nikiblack">@nikiblack</a>, or she can be reached at <a href="http://www.abajournal.com/cdn-cgi/l/email-protection#5937303230773b35383a321934203a382a3c773a3634"><span class="__cf_email__" data-cfemail="bad4d3d1d394d8d6dbd9d1fad7c3d9dbc9df94d9d5d7">[email protected]</span></a>.</em></p>
<hr/>
<p><strong>This column reflects the opinions of the author and not necessarily the views of the ABA Journal—or the American Bar Association.</strong></p>
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<p>The post <a href="https://homesafetytechpros.com/tools-to-help-you-capture-every-lead/">Tools to help you capture every lead</a> appeared first on <a href="https://homesafetytechpros.com">Home Safety Tech Pros</a>.</p>
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		<title>Generative AI can help overworked immigration lawyers navigate these tumultuous times</title>
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		<pubDate>Sun, 27 Apr 2025 12:57:23 +0000</pubDate>
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					<description><![CDATA[<p>Image from Shutterstock. &#8220;May you live in interesting times.&#8221; For immigration lawyers, that old proverb is now a reality. Ever since the start of the second Trump administration, immigration lawyers have been busier than ever. Whether it is dealing with Immigration and Customs Enforcement raids, deportations, executive orders slowing down the visa process, limiting birthright [&#8230;]</p>
<p>The post <a href="https://homesafetytechpros.com/generative-ai-can-help-overworked-immigration-lawyers-navigate-these-tumultuous-times-2/">Generative AI can help overworked immigration lawyers navigate these tumultuous times</a> appeared first on <a href="https://homesafetytechpros.com">Home Safety Tech Pros</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p> <br />
</p>
<div style="border-bottom: 0px;">
<div class="image_box">
<p><img decoding="async" src="https://www.abajournal.com/images/main_images/digital_gavel_square750px.png" alt="digital gavel" width="450"/></p>
<p><em>Image from Shutterstock.</em></p>
</p></div>
<p>				&#8220;May you live in interesting times.&#8221; For immigration lawyers, that old proverb is now a reality. Ever since the start of the second Trump administration, immigration lawyers have been busier than ever.</p>
<p>Whether it is dealing with Immigration and Customs Enforcement raids, deportations, executive orders slowing down the visa process, limiting birthright citizenship, rescinding Obama- and Biden-era immigration policies, or nervous clients worried about what the new regime might mean for them, immigration lawyers have plenty on their plates.</p>
<p>Technology, particularly generative artificial intelligence, can help with some of that increased workload.</p>
<p>In this episode of the <em>Legal Rebels Podcast</em>, Greg Siskind, an immigration lawyer and a tech enthusiast, talks to the ABA Journal’s Victor Li. They talk about how tech can help immigration lawyers work more efficiently, as well as just how much has changed in the immigration landscape since January.</p>
<p>Siskind is a founding partner at the law firm Siskind Susser and a co-founder of Visalaw.ai, a tech company that creates AI-powered software for immigration lawyers. He is also a <a href="https://www.abajournal.com/legalrebels/article/rewiring-entry-how-ai-could-blur-the-borders-of-immigration-law">2024 ABA Journal Legal Rebel</a>.</p>
<p><strong>See also:</strong></p>
<p><a href="https://www.abajournal.com/legalrebels/article/rebels-podcast-episode-078">How technology can improve immigration policy and practice</a></p>
<div style="background-color:#c7eaff; padding:12px">
<div style="float:left; padding-right:8px;"><img decoding="async" src="https://www.abajournal.com/images/blawgs/covers/rebels_podlogo120.png" alt="Rebels podcast logo" height="120" width="120"/></div>
<p>Want to listen on the go? Legal Rebels is available on several podcast listening services. <strong>Subscribe and never miss an episode.</strong><br /><a href="https://itunes.apple.com/us/podcast/aba-journal-legal-rebels/id1103939849?mt=2">Apple</a> | <a href="https://open.spotify.com/show/5wrOeGkOx9uXUaMjZwEFMn">Spotify</a> | <a href="https://play.google.com/music/listen#/ps/Ibbvw54akc3klu4iwefj5bha2iq">Google Play</a><br clear="all"/>
</div>
<div style="float:left; clear:left; background-color:#eeeeee; padding:10px;" class="table-condensed">
<h4>In This Podcast:</h4>
<div style="float:left; width:90px; padding: 0 10px 0 0;">
            <img decoding="async" src="https://www.abajournal.com/images//main_images/GregSiskind_headshot.jpg" alt="&lt;p&gt;Greg Siskind&lt;/p&gt;&#10;" style="vertical-align:text-top; max-width:80px;"/><br />
            <small/></p>
<p>Greg Siskind</p>
</p></div>
<p>Greg Siskind is a founder of Siskind Susser, a national immigration law firm based in Memphis, Tennessee. He is a member of the American Immigration Lawyers Association’s board of governors and vice chair of the International Bar Association’s Immigration and Nationality Law Committee. He has written seven books on immigration law topics. He is also a co-founder of Visalaw.ai, a tech company that creates AI-powered software for immigration lawyers. Siskind is a <a href="https://www.abajournal.com/legalrebels/article/rewiring-entry-how-ai-could-blur-the-borders-of-immigration-law">2024 ABA Journal Legal Rebel</a>.</p>
</p></div>
</p></div>
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<br /><a href="https://www.abajournal.com/legalrebels/article/rebels-podcast-episode-111/">Source link </a></p>
<p>The post <a href="https://homesafetytechpros.com/generative-ai-can-help-overworked-immigration-lawyers-navigate-these-tumultuous-times-2/">Generative AI can help overworked immigration lawyers navigate these tumultuous times</a> appeared first on <a href="https://homesafetytechpros.com">Home Safety Tech Pros</a>.</p>
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		<title>Generative AI can help overworked immigration lawyers navigate these tumultuous times</title>
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		<pubDate>Tue, 22 Apr 2025 09:17:36 +0000</pubDate>
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					<description><![CDATA[<p>Image from Shutterstock. &#8220;May you live in interesting times.&#8221; For immigration lawyers, that old proverb is now a reality. Ever since the start of the second Trump administration, immigration lawyers have been busier than ever. Whether it is dealing with Immigration and Customs Enforcement raids, deportations, executive orders slowing down the visa process, limiting birthright [&#8230;]</p>
<p>The post <a href="https://homesafetytechpros.com/generative-ai-can-help-overworked-immigration-lawyers-navigate-these-tumultuous-times/">Generative AI can help overworked immigration lawyers navigate these tumultuous times</a> appeared first on <a href="https://homesafetytechpros.com">Home Safety Tech Pros</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p> <br />
</p>
<div style="border-bottom: 0px;">
<div class="image_box">
<p><img decoding="async" src="https://www.abajournal.com/images/main_images/digital_gavel_square750px.png" alt="digital gavel" width="450"/></p>
<p><em>Image from Shutterstock.</em></p>
</p></div>
<p>				&#8220;May you live in interesting times.&#8221; For immigration lawyers, that old proverb is now a reality. Ever since the start of the second Trump administration, immigration lawyers have been busier than ever.</p>
<p>Whether it is dealing with Immigration and Customs Enforcement raids, deportations, executive orders slowing down the visa process, limiting birthright citizenship, rescinding Obama- and Biden-era immigration policies, or nervous clients worried about what the new regime might mean for them, immigration lawyers have plenty on their plates.</p>
<p>Technology, particularly generative artificial intelligence, can help with some of that increased workload.</p>
<p>In this episode of the <em>Legal Rebels Podcast</em>, Greg Siskind, an immigration lawyer and a tech enthusiast, talks to the ABA Journal’s Victor Li. They talk about how tech can help immigration lawyers work more efficiently, as well as just how much has changed in the immigration landscape since January.</p>
<p>Siskind is a founding partner at the law firm Siskind Susser and a co-founder of Visalaw.ai, a tech company that creates AI-powered software for immigration lawyers. He is also a <a href="https://www.abajournal.com/legalrebels/article/rewiring-entry-how-ai-could-blur-the-borders-of-immigration-law">2024 ABA Journal Legal Rebel</a>.</p>
<p><strong>See also:</strong></p>
<p><a href="https://www.abajournal.com/legalrebels/article/rebels-podcast-episode-078">How technology can improve immigration policy and practice</a></p>
<div style="background-color:#c7eaff; padding:12px">
<div style="float:left; padding-right:8px;"><img decoding="async" src="https://www.abajournal.com/images/blawgs/covers/rebels_podlogo120.png" alt="Rebels podcast logo" height="120" width="120"/></div>
<p>Want to listen on the go? Legal Rebels is available on several podcast listening services. <strong>Subscribe and never miss an episode.</strong><br /><a href="https://itunes.apple.com/us/podcast/aba-journal-legal-rebels/id1103939849?mt=2">Apple</a> | <a href="https://open.spotify.com/show/5wrOeGkOx9uXUaMjZwEFMn">Spotify</a> | <a href="https://play.google.com/music/listen#/ps/Ibbvw54akc3klu4iwefj5bha2iq">Google Play</a><br clear="all"/>
</div>
<div style="float:left; clear:left; background-color:#eeeeee; padding:10px;" class="table-condensed">
<h4>In This Podcast:</h4>
<div style="float:left; width:90px; padding: 0 10px 0 0;">
            <img decoding="async" src="https://www.abajournal.com/images//main_images/GregSiskind_headshot.jpg" alt="&lt;p&gt;Greg Siskind&lt;/p&gt;&#10;" style="vertical-align:text-top; max-width:80px;"/><br />
            <small/></p>
<p>Greg Siskind</p>
</p></div>
<p>Greg Siskind is a founder of Siskind Susser, a national immigration law firm based in Memphis, Tennessee. He is a member of the American Immigration Lawyers Association’s board of governors and vice chair of the International Bar Association’s Immigration and Nationality Law Committee. He has written seven books on immigration law topics. He is also a co-founder of Visalaw.ai, a tech company that creates AI-powered software for immigration lawyers. Siskind is a <a href="https://www.abajournal.com/legalrebels/article/rewiring-entry-how-ai-could-blur-the-borders-of-immigration-law">2024 ABA Journal Legal Rebel</a>.</p>
</p></div>
</p></div>
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<p>The post <a href="https://homesafetytechpros.com/generative-ai-can-help-overworked-immigration-lawyers-navigate-these-tumultuous-times/">Generative AI can help overworked immigration lawyers navigate these tumultuous times</a> appeared first on <a href="https://homesafetytechpros.com">Home Safety Tech Pros</a>.</p>
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		<pubDate>Sat, 19 Apr 2025 08:06:45 +0000</pubDate>
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					<description><![CDATA[<p>ABA Techshow is celebrating 40 years of showcasing the newest and hottest in legal technology with its biggest blowout ever, a record-breaking show in its first year at the McCormick Place Convention Center on the shores of Lake Michigan in Chicago. The sprawling exhibit hall drew swarms of attendees visiting vendors of all shapes and [&#8230;]</p>
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<br /><img decoding="async" src="https://www.abajournal.com/images/main_images/Techshow_2025_balloons_600px.jpg" /></p>
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<p>ABA Techshow is celebrating 40 years of showcasing the newest and hottest in legal technology with its biggest blowout ever, a record-breaking show in its first year at the McCormick Place Convention Center on the shores of Lake Michigan in Chicago.</p>
<p>The sprawling exhibit hall drew swarms of attendees visiting vendors of all shapes and sizes. This year’s attendees once again were able to pick up some cool swag, which we’re highlighting here with this photo gallery.</p>
<p>For a look at some of the previous years’ offerings, check out the photo galleries from <a href="https://www.abajournal.com/gallery/techshow_swag_2024/">2024</a>, <a href="https://www.abajournal.com/gallery/techshow_swag_2023/">2023</a>, <a href="https://www.abajournal.com/web/article/check-out-the-best-swag-from-the-aba-techshow-2022-gallery">2022</a>, <a href="https://www.abajournal.com/news/article/check-out-the-best-swag-from-the-aba-techshow-2020-gallery">2020</a>, <a href="https://www.abajournal.com/news/article/check-out-this-years-best-techshow-swag-gallery">2019</a>, <a href="https://www.abajournal.com/gallery/techshow2018/">2018</a>, <a href="https://www.abajournal.com/gallery/techshow2017/">2017</a>, <a href="https://www.abajournal.com/gallery/techshow2016/">2016</a>, <a href="https://www.abajournal.com/gallery/techshowswag2015/">2015</a>, <a href="https://www.abajournal.com/gallery/techshow2014/">2014</a> and <a href="https://www.abajournal.com/gallery/techshow2013/">2013</a>.</p>
<p>Also, be sure to check out our full coverage of the <a href="https://www.abajournal.com/topic/aba+techshow">ABA Techshow 2025</a>.</p>
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<p>Attribution: Photos and captions by John O&#8217;Brien; gallery by Jackson A. Thomas</p>
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		<title>Summit offered research-based roadmap for law firms seeking to implement generative AI</title>
		<link>https://homesafetytechpros.com/summit-offered-research-based-roadmap-for-law-firms-seeking-to-implement-generative-ai/</link>
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		<pubDate>Sat, 12 Apr 2025 13:03:18 +0000</pubDate>
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					<description><![CDATA[<p>I was honored to facilitate the “What’s Hot?” session for leading large law firm innovation professionals at the 2025 invitation-only Strategic Knowledge &#38; Innovation Legal Leaders’ Summit in New York City on March 27, with Oz Benamram, the event’s co-founder and the former chief knowledge and innovation officer at Simpson Thacher &#38; Bartlett. In a [&#8230;]</p>
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<p>I was honored to facilitate the “What’s Hot?” session for leading large law firm innovation professionals at the 2025 invitation-only <a href="https://skills.law/">Strategic Knowledge &amp; Innovation Legal Leaders’ Summit</a> in New York City on March 27, with Oz Benamram, the event’s co-founder and the former chief knowledge and innovation officer at Simpson Thacher &amp; Bartlett.</p>
<p>In a combination of discussion and exploration of survey research, the conversation served as a roadmap for law firms aiming to advance their practices into the future.</p>
<p>The SKILLS survey interviewed approximately 100 professionals in the first quarter of 2025 regarding their use of various artificial intelligence applications. The research respondents primarily came from large law firms, although firms of all sizes that emphasize innovation were encouraged to participate. The overwhelming majority (70) were based in the United States, with nine from the United Kingdom, eight from Canada and 13 from international law firms, mainly split between New York and London headquarters and various other countries. Completing the survey was a requirement to attend SKILLS.</p>
<h2>Large law firms are deploying generative AI</h2>
<p>The report identified 22 use cases and 180 solutions. On average, the law firm leaders that responded have 18 active generative AI solutions, six in a pilot phase and 22 under consideration. The most common use cases included contract drafting, time entry, due diligence and legal research.</p>
<p>One foundational principle resonating with the group is the leadership essential for driving change, and participants offered several recommendations to gain support. First, effective change management demands consistent communication from the top down throughout the organization. Second, innovation leaders who report directly to an executive, including the managing partner, may wield more influence in implementing change. Third, cross-functional leadership can enhance a team’s value for specific projects.</p>
<h2>Nearly all SKILLS law firms have AI use policies</h2>
<p>Nearly all law firms that responded (99%) have an AI use policy. However, fewer firms have developed an AI strategy (92%) or created an AI task force (87%). These results underscore the significant importance that law firm leaders place on tactical AI guidance, effective deployment protocols and collaborative talent.</p>
<p>They also serve as vital benchmarks for innovation teams dedicated to laying the groundwork for new initiatives. Without policies, strategies and skilled teams, companies may struggle to gain the essential trust of their internal stakeholders and clients needed to succeed with generative AI. This is particularly important as many legal professionals still fear and remain unfamiliar with several AI applications used by the respondents.</p>
<h2>Developing an AI roadmap requires leadership and a framework</h2>
<p>During the discussion, attendees recommended that policies governing the use of artificial intelligence include provisions for ethics, restrictions on firm-approved products, the significance of human involvement and a framework for risk assessment. Companies should also enhance their efforts by collaborating with external providers to supplement limited in-house resources.</p>
<p>While the adoption of generative AI at some firms is strong and sustained, the audience agreed that no clear demographic patterns exist. One attendee noted that the more senior a professional is, the greater value they can derive from using an AI platform by asking “smarter questions,” given their depth of knowledge and ability to add substance to a prompt.</p>
<h2>Innovation teams are adapting to the shift from tools to transformation</h2>
<p>Unsurprisingly, the innovation teams at the responding law firms hold primary responsibility for implementing the firms’ AI strategies (59%), closely followed by knowledge management (44%) and IT (43%), both of which share a similar level of oversight.</p>
<p>While the innovation team’s involvement has remained stable over the past year (59% in 2025 compared to 62% in 2024), knowledge management (44% in 2025 compared to 63% in 2024) and IT (43% in 2025 compared to 74% in 2024) have seen changes. Additionally, a quarter of respondents in 2024 indicated that other departments provided input, and 15% relied on external support for their AI initiatives.</p>
<p>Specific law firm trends have influenced which teams are responsible for certain actions. The discussion among law firm leaders regarding the deployment of artificial intelligence has quickly transitioned from technology to transformation. Law firms are increasingly reexamining their entire suite of applications and evaluating the quality and integrity of their data to ensure that any large language models they use can deliver the best results.</p>
<p>In 2025, this will concentrate less on technology and more on redefining the law firm’s strategy for maximizing the value of its information. Consequently, the innovation, IT and knowledge management teams will work together to navigate AI’s transformative impact on the firm.</p>
<p>Many organizations lacked clarity a year ago as law firms were still assessing potential applications and use cases. The rapid pace of AI development and the insatiable demand for its availability necessitates a cross-functional and interdisciplinary team to drive the firm forward, with a designated ambassador coordinating its proliferation. That diplomat is the head of innovation at many firms, whose responsibilities are broader and deeper than in 2024, yet the diplomatic corps remains multifaceted.</p>
<p>In particular, the role of IT teams in law firms has become significantly more prominent since the pandemic. As budgets have increased, cybersecurity has become essential, and growth is closely aligned with technology. This position emphasizes holistic operational excellence rather than merely digital transformation.</p>
<p>Another important trend to note is the expansion of knowledge management to include innovation, legal operations and artificial intelligence. Today, law firms frequently recruit talent from knowledge management and either assign responsibilities for innovation or promote a KM leader to a broader innovation-focused role. While only 35% of respondents work at firms that have appointed a “Chief Artificial Intelligence Officer” or created a similar leadership position, this will likely change and influence who addresses or navigates these challenges.</p>
<p>While the data indicates that innovation teams are becoming the primary AI stakeholders, the ownership structure remains more nuanced due to overlapping talent and experience. Additionally, more professionals use the term “innovation” in their titles.</p>
<h2>The majority of law firms have deployed generative AI</h2>
<p>More than two-thirds of participants (73%) have implemented an internal generative AI solution—either developed an AI chatbot internally or deployed one through a secure API. Sixteen percent reported that they built or commissioned a custom internal language model. Although uncommon, almost a quarter (24%) have created client-facing or revenue-generating products using generative AI. This trend appears to mirror the actions of law firms several years ago, which initially developed mobile apps for internal use and later began offering more comprehensive versions to clients.</p>
<p>One participant suggested creating a fully accessible library for generative AI prompts and project-specific recommendations, akin to Netflix for queries.</p>
<h2>OpenAI’s GPT is the leading LLM in law firms, but the generative AI support market is fragmented</h2>
<p>Among the 73% of respondents who have implemented a generative AI solution, about three-quarters (76%) use OpenAI’s GPT as their foundational LLM model. Anthropic’s Claude ranks second with 19%, while Google‘s Gemini ranks third with 15%. Interestingly, 3% reported developing with China’s DeepSeek.</p>
<p>A third (33%) reported using an external provider to help them build their language model; however, the market remains fragmented. Respondents mentioned about 15 applied AI partners. Although consolidation is expected, the current demand will likely drive short-term growth rather than contraction in the provider market.</p>
<h2>Encouraging the adoption of generative AI remains challenging</h2>
<p>While 73% of respondents indicated that their firms utilize a legal AI assistant or chatbot, 62% have adopted the application across the entire firm or a substantial subset for testing purposes.</p>
<p>Adoption rates have remained low, with only 22% reporting a 50% to 100% adoption rate. This low adoption level is one reason certain teams stopped using specific tools. Other factors include cost-effectiveness and the availability of better alternatives. As the market grows and the barriers to entry diminish due to advancements in robust AI models, competition will continue to intensify.</p>
<p>To ensure success, the attendees agreed that law firms should begin their initiatives with individuals who are willing and passionate, especially since adoption is rising within the existing user base rather than from a surge in new participants in any given project.</p>
<p>Additionally, when evaluating technology and processes, exploring markets beyond the United States, especially in Europe, can be advantageous for generating fresh ideas and acquiring a thorough understanding of the evolving legal industry.</p>
<p>In some firms, discussions about generative AI use cases are reigniting interest in document automation. It is experiencing a renaissance, as it may provide a more effective and cost-efficient solution to the challenges that some professionals expect generative AI to address.</p>
<h2>AI legal assistants and chatbots are leading use cases</h2>
<p>The research indicated that an AI legal assistant or chatbot was the most popular use case. Other significant applications included data extraction, summarization, legal drafting, contract review and analysis, proofreading, research and searching. In contrast, the least cited applications were patent and IP drafting, litigation management, automation of discovery responses, pitches and proposals, and compliance.</p>
<p>When considering a new application, “try to avoid signing a long-term agreement,” advised an audience member, who added, “Price renewals are also absurd, and a similar tool is often available at half the cost with better functionality.” A peer offered, “Applications without a unique value proposition, i.e., a moat protecting their competitive advantage, may not be worth a long-term investment.” Finally, one participant cautioned, “Don’t try to learn everything because the technology will continue to evolve and only get faster.”</p>
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<p><em><a href="https://www.AriKaplanAdvisors.com">Ari Kaplan</a> is a lawyer and legal industry analyst who publishes benchmarking reports on legal technology trends and is an experienced webinar and conference facilitator.</em></p>
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<p><strong>This column reflects the opinions of the author and not necessarily the views of the ABA Journal—or the American Bar Association.</strong></p>
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		<title>How law firm leaders can identify cyber threats, leverage artificial intelligence to enhance cybersecurity</title>
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		<pubDate>Fri, 04 Apr 2025 09:33:45 +0000</pubDate>
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					<description><![CDATA[<p>Ari Kaplan recently spoke with Edward Chick, the chief revenue officer at NopalCyber, a managed security services provider that offers outsourced cybersecurity support while seeking to democratize enterprise-level security for law firms and organizations in other sectors. They discussed best practices to help law firm leaders identify cyber threats, mistakes that they are making with [&#8230;]</p>
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<p>Ari Kaplan recently spoke with Edward Chick, the chief revenue officer at NopalCyber, a managed security services provider that offers outsourced cybersecurity support while seeking to democratize enterprise-level security for law firms and organizations in other sectors.</p>
<p>They discussed best practices to help law firm leaders identify cyber threats, mistakes that they are making with their cybersecurity protocols, how often they should test and update their cybersecurity procedures, and where to leverage artificial intelligence and machine learning to enhance cybersecurity.</p>
<p><strong>Ari Kaplan:</strong> Tell us about your background and your role at NopalCyber.</p>
<p><strong>Edward Chick:</strong> I have been in high-tech software and services for decades. I’ve worked with SAP, IBM and Oracle. Additionally, I have experience with smaller companies, including startups, and I have successfully helped them establish a stronger presence in the marketplace. I’m passionate about assisting customers in leveraging technology and services to enhance their operations.</p>
<p><strong>Ari Kaplan:</strong> What makes NopalCyber’s method of identifying and prioritizing internal and external threats unique?</p>
<p><strong>Edward Chick:</strong> Cybersecurity is sometimes not seen as important as it truly is because it operates behind the scenes. Many individuals using technology or engaged in business assume that others are managing these aspects. At NopalCyber, we have observed that a lot of complexity leads organizations and business executives to categorize it as an IT issue. Therefore, our business goal is to democratize cybersecurity, making it more accessible and bringing it to the forefront of business leaders’ awareness. We aim to collaborate with IT professionals to provide them with the support and resources necessary to achieve greater success. We serve multiple industries and possess decades of experience in the legal sector and many others. What we’ve observed is that the battle continues and is becoming more severe. The value we provide is our tech stack neutrality; we work with technologies that organizations have already invested in, often heavily. Many of these technology platforms come with built-in tools, like those from Microsoft or AWS. On average, organizations use about 30 different cybersecurity-related protection tools. These organizations may encounter thousands of alerts and alarms daily, facing a ‘needle-in-a-haystack’ challenge to identify the most critical issues. They must find ways to resolve these problems and take proactive measures to prevent them from occurring. There is enormous pressure on IT, especially in the United States. At NopalCyber, we bring both expertise in the particular industries these companies operate in, such as legal, and the resources to work with all the various technologies they are employing, thereby supplementing and strengthening their security posture.</p>
<p><strong>Ari Kaplan:</strong> Which assets are most critical for law firms to protect?</p>
<div style="float:right; padding-left:8px; width:334px;">
<img fetchpriority="high" decoding="async" src="https://www.abajournal.com/images/main_images/Edward_Chick_headshot_400px.jpg" alt="Edward_Chick_headshot_400px" height="400" width="334"/><small><em>Edward Chick is the chief revenue officer at NopalCyber, a managed security services provider that offers outsourced cybersecurity support.</em></small>
</div>
<p><strong>Edward Chick:</strong> Absolutely everything. We begin by helping individuals become more savvy in protecting their interactions with technology, such as passwords. However, many bad actors are also targeting website applications or platforms or underlying data to gain access to something valuable. In business, there are two key areas of truth: the accounting systems and the contracts they manage. These represent formal areas of substance, with legal practitioners overseeing one-half of that. The bad actors are aware of this and see legal activities as potential targets. We’ve noticed that midsize law firms often lack sufficient protections. Insurers recognize this and the cost of cyber insurance, especially in the legal field, is quite high while coverage is actually declining, meaning you pay more for less. One of NopalCyber’s added values is our ability to strengthen these companies’ postures, which can help reduce cyber insurance costs and provide better protections from insurers. Another critical factor involves regulators. Even if a specific company is not heavily regulated by, for example, the SEC, the customers they work with may be subject to regulations. Over the past six months, we’ve seen an increasing requirement from the SEC for companies to enhance their compliance. They now have a duty to report any concerns. In the legal field, because lawyers collaborate with other firms, they engage in a community of activity related to specific matters or contracts, potentially involving participants who are heavily regulated. Naturally, insurance companies are aware of this and heighten exposure due to the regulators mandating protections that the insurance companies are then expected to cover. This creates a network of interlocking dependencies, and at NopalCyber, we can significantly assist in strengthening the postures of these companies, allowing them to achieve a more favorable cost structure from their insurers and, of course, adhere better to the regulators’ requirements.</p>
<p><strong>Ari Kaplan:</strong> What mistakes are law firm leaders making with their cybersecurity protocols?</p>
<p><strong>Edward Chick:</strong> They’re often taking it for granted. These are competent professionals with expertise in their field, and they reasonably assume that IT has this under control. However, the fact is that IT is under tremendous pressure; the bad guys are constantly changing their strategies and tactics. We also often notice that general counsel and legal practitioners don’t offer their assistance frequently enough. They could take a leadership position by regularly reaching out to IT and asking, “How can we help? How can I prioritize the risks associated with the particular tools I’m using? How can I provide you with more information about my business activities to give IT and your chief security officers better visibility into what’s important for the business?” We’ve seen that this leadership fosters prioritization regarding budgets, costs and awareness of regulatory exposures.</p>
<p><strong>Ari Kaplan:</strong> How often should law firms test and update their cybersecurity procedures?</p>
<p><strong>Edward Chick:</strong> Definitely not once a year. Companies conduct annual penetration tests on their platforms or specific applications, for example, but that’s not really good enough. We’ve seen organizations increase the frequency to quarterly or even monthly. Our position is that all these aspects should be inspected 24/7. The bad guys aren’t waiting for an annual opportunity to act. Consequently, the exposures are permanent and require full-time attention. Legal professionals can play a very helpful role in drawing attention to this issue and ensuring that they stay up to date. They are trained to follow protocols for even simple tasks, like changing passwords. It is extraordinary how people take these matters for granted, and everyone assumes that someone else will be impacted, which is simply not the reality. It’s similar to any good business practice. The teams are in alliance with the rest of the organization they support; if leadership recognizes this and provides support to the individual security teams, then everyone benefits. At NopalCyber, we offer complementary services to organizations. We can manage the entire security environment for an organization or complement and support the various teams they may have in place. We view this as a proactive security posture, enabling us to identify issues before they arise because we can see much more than an individual firm might perceive. We play a critical role in providing early warnings about things they might not be aware of from an offensive security perspective, and we can provide the necessary assistance for defense. Some organizations are uncertain about their security standing, and we help them gain clarity on their position. We conduct something called “attack surface discovery,” which produces an analysis from an outside-in perspective without any privileged access to show what an organization looks like from a potential hacker’s viewpoint. We can share those results, and when we do engage, we leverage the tools they already have while streamlining all the alerts into a single ‘pane of glass.’ With our reporting tool, Nopal360, we make this accessible on desktops and mobile devices 24/7. The best practice is to always have these protections in place, maintain awareness of potential attack sources, and act quickly and effectively. Legal professionals who understand their own personal liability as lawyers, as well as the company’s exposure from a risk management standpoint, can be immensely helpful allies in this overall strengthening of security posture.</p>
<p><strong>Ari Kaplan:</strong> How can legal organizations utilize artificial intelligence and machine learning to strengthen their cybersecurity?</p>
<p><strong>Edward Chick:</strong> Virtually every law firm and legal practitioner worldwide is now aware of the benefits of various AI tools. I entered this space relatively early at IBM, engaging with legal applications using Watson over a decade ago, and I have seen remarkable results. Major benefits arise from leveraging AI, and the pace of advancement is accelerating; however, it also introduces certain risks. Malicious actors are using AI for hacking and exposing various cyber vulnerabilities. Moreover, employing AI often involves integrating data from large language models or utilizing third-party tools, which may require inputting sensitive information into these external systems that may not be entirely secure. Since lawyers and legal practitioners play an incredibly important role within an organization, they inadvertently raise risks associated with the use of AI, as these systems are often federated and rely on tools and data sources from outside to achieve business results, potentially exposing them to further risks. A key part of our mission at NopalCyber is to strengthen this posture and instill confidence in legal practitioners, so they can reap the benefits of these new tools while ensuring they do not create additional vulnerabilities. Our stance is to engage with these new innovations enthusiastically, embrace the benefits they offer—but with a vigilant awareness of cybersecurity realities.</p>
<p><strong>Ari Kaplan:</strong> How does focusing on cybersecurity enable law firms to foster innovation?</p>
<p><strong>Edward Chick:</strong> This will enable them to be more experimental and try various approaches. They should view cybersecurity exposure as a crucial aspect of engaging in innovation. Cybersecurity is essential to ensure that you’re prepared to embrace new innovations.</p>
<p><strong>Ari Kaplan:</strong> How do you see cybersecurity evolving?</p>
<p><strong>Edward Chick:</strong> It’s constantly changing every day, every hour, and trying to handle all this by yourself is truly challenging. The bad actors recognize that midsize firms don’t have the resources to manage this effectively. Our business value proposition is to assist those organizations in achieving a stronger security posture in a cost-effective manner that they would typically be unlikely to accomplish on their own, allowing them to focus on their core business. They should concentrate on what they excel at. Another critical aspect is engaging with their clients. It’s a good practice to initiate discussions with clients by stating that everything they’re going to do for that client incorporates cybersecurity awareness. Legal practitioners often lack knowledge about cybersecurity and don’t address it. However, if they become more informed and bring it up during their client interactions, we’ve seen that it significantly enhances engagement. It fosters trust, which is essential in the legal community. We see our role as helping organizations strengthen their relationships with customers, especially when acquiring new clients, as well as enhancing the existing portfolio of customers, some of whom they’ve served for decades. We’ve observed an engagement model where they reconnect with their clients and present the realities of cybersecurity in a way that they haven’t done before it resonates very well. This is part of a broader customer care journey and is quite powerful.</p>
<hr/>
<p><strong>Listen to the complete interview at <a href="https://www.reinventingprofessionals.com/democratizing-cybersecurity-in-legal">Reinventing Professionals</a>.</strong></p>
<p><em><a href="http://www.AriKaplanAdvisors.com">Ari Kaplan</a> regularly interviews leaders in the legal industry and in the broader professional services community to share perspective, highlight transformative change and introduce new technology at his <a href="http://www.reinventingprofessionals.com">blog</a> and on <a href="https://t.co/FZmEVzOEoI">iTunes</a>.</em></p>
<hr/>
<p><strong>This column reflects the opinions of the author and not necessarily the views of the ABA Journal—or the American Bar Association.</strong></p>
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		<title>How firms use AI, financial, remote work technology examined in AffiniPay &#8216;2025 Legal Industry Report&#8217;</title>
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		<pubDate>Fri, 04 Apr 2025 01:26:32 +0000</pubDate>
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					<description><![CDATA[<p>Benchmark data can prove to be invaluable when making decisions about the future of your law firm. Understanding how others in the legal profession are using technology to streamline workflows and increase revenues can make all the difference. That’s where the recently released 2025 Legal Industry Report from AffiniPay comes in. This report, published annually, [&#8230;]</p>
<p>The post <a href="https://homesafetytechpros.com/how-firms-use-ai-financial-remote-work-technology-examined-in-affinipay-2025-legal-industry-report/">How firms use AI, financial, remote work technology examined in AffiniPay &#8216;2025 Legal Industry Report&#8217;</a> appeared first on <a href="https://homesafetytechpros.com">Home Safety Tech Pros</a>.</p>
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<p>Benchmark data can prove to be invaluable when making decisions about the future of your law firm. Understanding how others in the legal profession are using technology to streamline workflows and increase revenues can make all the difference.</p>
<p>That’s where the recently released <a href="https://www.affinipay.com/legal-industry-report-2025"><em>2025 Legal Industry Report</em></a> from AffiniPay comes in. This report, published annually, offers insight into how legal professionals from firms of all sizes and practice areas are approaching and benefiting from technology adoption. Over 2,800 legal professionals were surveyed for this year’s survey, which covers a wide range of topics, including artificial intelligence adoption, financial management software choices and the continued shift to remote and hybrid work environments.</p>
<p>The data reveals notable trends surrounding legal professionals’ technology choices and outcomes, including how software adoption impacts firm profitability and how remote work choices are changing the landscape of law practice.</p>
<h2>Increased interest in AI adoption</h2>
<p>With generative AI continuing to make headlines, it’s not surprising that the data shows that interest in it has increased since last year’s report. For example, in 2024, 31% of legal professionals reported using generative AI tools for work, up from 27% in 2023.</p>
<p>Interestingly, the rate of adoption varied across firm size and practice areas. Immigration practitioners led generative AI usage, with 47% incorporating it into their daily workflows. Other practice areas, such as personal injury (37%), civil litigation (36%) and criminal law (28%), also reported high usage.</p>
<p>Despite the individual growth rates, the survey showed that legal-specific generative AI adoption at the firm level slowed slightly. Only 21% of firms reported using AI in 2024, down from 24% in 2023. This decline is likely due to firms being in the exploratory phase—testing AI tools in specific use cases or pilot programs, rather than fully integrating the technology. The overall sentiment shows that while AI is still being explored, many firms are taking a cautious and measured approach.</p>
<p>At the firm level, civil litigation firms reported the highest generative AI adoption rate, at 27%, followed by personal injury and family law firms, at 20% each. Trusts and estate firms and criminal law practices had lower adoption rates, at 18% each. Immigration firms reported the lowest adoption rate, at 17%.</p>
<p>Overall, the data shows that for those who have adopted generative AI tools, they are relying on them quite often. Among frequent users, 45% use AI daily, and 40% use it weekly. The most common tasks accomplished with it include drafting correspondence (54%), brainstorming ideas (47%), conducting general research (46%) and summarizing documents (39%).</p>
<h2>Financial management tools for profitability and stability</h2>
<p>Survey data also highlights how firms are increasingly adopting financial management software to improve financial workflows. In particular, legal-specific accounting and bookkeeping software has become a key tool for many firms. Respondents indicate that 37% of their firms have legal accounting software built into their firm’s practice management system, while 16% said it’s built into their firm’s billing software. Another 11% use software that is integrated with, rather than built into, their firm’s law practice management platform, and 16% reported adoption of a stand-alone legal accounting tool.</p>
<p>The survey data shows that legal accounting and bookkeeping tools have notably increased efficiency, with nearly 26% of firms reporting one to five hours reclaimed per month. Another 17% reduced workloads by six to 10 hours, 7% saved 15 or more hours each month, and 4% recovered a whopping 11 to 15 hours.</p>
<p>Another valuable tool for improving workflows is legal billing tools. The legal professionals surveyed (80%) relied on invoicing software, with 27% saving one to five hours per month, 16% saving six to 10 hours, and 12% saving 11 or more hours. The end benefit of the time saved using legal accounting and billing tools? Significant gains in productivity and profitability.</p>
<h2>Growth of online payment processing</h2>
<p>The report also highlights the increasing adoption of online payment processing software, with 82% of respondents sharing that their firms accept credit and/or debit card payments in 2024, up from 78% in 2023. This adoption has resulted in time savings and financial impact. More than a third of respondents (35%) saved between one to five hours per month using online payment systems, while 14% saved six to 10 hours. Also of note is that firms accepting card payments reported improved collection rates, with 59% of firms noting that their collection rates increased “somewhat more” or “significantly more” each month.</p>
<p>The growing use of online payment solutions is indicative of a broader trend toward automating tedious and time-consuming administrative tasks that were previously manual. By offering more payment options, firms are not only improving their financial stability but also freeing up time to devote to more client work and firm growth.</p>
<h2>Remote and hybrid work adoption</h2>
<p>Finally, the report addressed remote and hybrid work, which has become a staple for many firms. About three-fourths of survey respondents reported using cloud-based remote working tools, with videoconferencing (79%), e-signatures (78%) and e-filing (76%) ranking the highest.</p>
<p>Additionally, the data showed that the hybrid work model has gained traction in the legal profession. According to the survey results, 28% of firms operate fully in office, while 21% use hybrid schedules for all team members. Another 19% of firms are fully remote, and 18% adopt hybrid schedules for some staff members.</p>
<p>Just as remote and hybrid work continued post-pandemic, so too did participation in virtual court proceedings, with 34% of respondents attending virtual hearings a few times per month, 21% a few times per week and 5% every day.</p>
<p>Even so, preferences for in-person appearances remain strong, especially for certain types of proceedings. Half of respondents prefer to avoid virtual hearings, followed by jury trials (45%), bench trials (43%) and motion arguments (39%). However, practice areas significantly impacted these results.</p>
<p>For example, trust and estate professionals were more likely than the overall average to prefer virtual litigation proceedings, with only 36% opting for in-person jury trials, followed by bench trials (35%) and motion arguments and depositions (at 30% each).</p>
<p>In contrast, civil litigation and personal injury lawyers showed a stronger preference for in-person proceedings, with 56% each favoring jury trials, and 46% and 49%, respectively, choosing in-person depositions. Similarly, criminal law practitioners also leaned toward in-person proceedings, with 59% preferring hearings, 58% jury trials, 55% bench trials and 49% motion arguments.</p>
<p>Immigration lawyers, on the other hand, were less likely to prefer in-person litigation, with below-average preferences for motion arguments (26%), status conferences (22%) and depositions (19%).</p>
<h2>In conclusion</h2>
<p>The AffiniPay <em>2025 Legal Industry Report</em> highlights a range of preferences and trends within the legal profession. While generative AI remains a focus, the data shows that firms are also adopting proven cloud-based technologies for billing, payments and remote work, highlighting an increasing reliance on specialized tools that enhance efficiency, save time and improve financial outcomes.</p>
<hr/>
<p><em>Nicole Black is a Rochester, New York-based attorney, author and journalist, and she is the principal legal insight strategist at <a href="https://www.mycase.com">MyCase</a>, a company that offers legal practice management software for small firms. She is the nationally recognized author of </em>Cloud Computing for Lawyers<em> and is co-author of </em>Social Media for Lawyers: The Next Frontier<em>, both published by the American Bar Association. She writes regular columns for ABAJournal.com and Above the Law, has authored hundreds of articles for other publications, and regularly speaks at conferences regarding the intersection of law and emerging technologies. Follow her on X (formerly Twitter) <a href="https://X.com/nikiblack">@nikiblack</a>, or she can be reached at <a href="http://www.abajournal.com/cdn-cgi/l/email-protection#fe90979597d09c929f9d95be93879d9f8d9bd09d9193"><span class="__cf_email__" data-cfemail="85ebeceeecabe7e9e4e6eec5e8fce6e4f6e0abe6eae8">[email protected]</span></a>.</em></p>
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<p><strong>This column reflects the opinions of the author and not necessarily the views of the ABA Journal—or the American Bar Association.</strong></p>
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		<title>The End of Reality? How to combat deepfakes in our legal system</title>
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		<pubDate>Fri, 21 Mar 2025 03:11:26 +0000</pubDate>
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					<description><![CDATA[<p>There’s nothing fake about it. The legal industry is facing a big problem with deepfakes. Courtrooms are not yet flooded with a tsunami of deepfake evidence, but with this artificial intelligence-generated technology playing with great success on social media and in fraud schemes, it’s only a matter of time before deepfakes regularly drop into the [&#8230;]</p>
<p>The post <a href="https://homesafetytechpros.com/the-end-of-reality-how-to-combat-deepfakes-in-our-legal-system/">The End of Reality? How to combat deepfakes in our legal system</a> appeared first on <a href="https://homesafetytechpros.com">Home Safety Tech Pros</a>.</p>
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										<content:encoded><![CDATA[<p> <br />
</p>
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<p>There’s nothing fake about it. The legal industry is facing a big problem with deepfakes. Courtrooms are not yet flooded with a tsunami of deepfake evidence, but with this artificial intelligence-generated technology playing with great success on social media and in fraud schemes, it’s only a matter of time before deepfakes regularly drop into the exhibit list.</p>
<p>Cases with a deepfake component already include:</p>
<ul>
<li> <em><a href="https://casetext.com/case/united-states-v-reffitt-1">United States v. Reffitt</a></em>: A defendant’s counsel argued that the prosecution’s evidence could be a deepfake.</li>
<li> <em><a href="https://trellis.law/case/19cv346663/sz-huang-et-al-vs-tesla-inc-et-al">Sz Huang v Tesla</a></em>: A defendant’s counsel argued that video evidence of a party’s principal’s statements could be a deepfake.</li>
<li><em><a href="https://casetext.com/case/united-states-v-doolin">United States v. Doolin</a></em>: A court allowed introduction of video evidence that the defense argued could have been a deepfake.</li>
<li> <em><a href="https://law.justia.com/cases/federal/appellate-courts/ca9/19-17074/19-17074-2021-08-12.html">Al-Qarqani v. Chevron Corp.</a></em>: An attorney submitted an exhibit reciting an allegedly false timeline of facts published in a newspaper that does not exist.</li>
</ul>
<p>According to March 2023 article the New York Times, many of the <a href="https://shorturl.at/jMn2v">apps and tools</a> used to create deepfakes are available to anyone with a smartphone and are free or inexpensive, making it far too easy to create or alter digital evidence.</p>
<p>Amplifying the problem is the fact that “right now, truth is starting to become a matter of degree,” says Maura R. Grossman, a research professor at the University of Waterloo and an attorney and e-discovery special master. Grossman points to examples, such as touching up an exhibit photo to turn a frown into a smile. This small change may be immaterial to a case—or not.</p>
<p>What about changing a few pixels to make it impossible to tell whether someone is holding a phone or a gun in their hand? Materially altered photo and video evidence will be thrown out, but misinformation based on reconfigured reality will undoubtedly be introduced into the courtroom and to juries.</p>
<p>“So much of the justice system relies on interpreting evidence and deciding how much weight to give it,” Grossman says. “And we’re now moving into a world where not only can we no longer rely on our senses to do that, but we may need experts, and that changes the cost. And for the judge, that creates delays and adds a whole new layer.”</p>
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<h2>Is the most efficient solution a technical or a legal solution?</h2>
<p>The legal world is grappling with how to handle deepfake evidence, with procedural solutions currently getting public attention as technology solutions develop more slowly. Here are three approaches on how evidence suspected of being deepfake can be handled in the legal system.</p>
<h4>1. Technical experts</h4>
<p>Digital forensic experts use machine-learning capabilities in AI-based detection systems to inspect the authenticity of digital media. Deepfake videos with audio are the most difficult to identify because of the human tendency to overlook small discrepancies in a video and focus on the main idea.</p>
<p>Digital forensic experts can apply <a href="https://westoahu.hawaii.edu/cyber/forensics-weekly-executive-summmaries/digital-forensics-techniques-to-detect-deepfakes/#:~:text=A%20deepfake%20is%20technology%20that,issue%2C%20their%20detection%20and%20analysis.">multimodal analysis</a> to examine multiple data sources and combine techniques. These capabilities range from artifact detection, to frame-by-frame analysis and blink analysis, to luminance gradient analysis and pixel error analysis. After conducting necessary analyses, the expert can render an opinion as to whether the evidence is authentic or altered—or not—based on irregularities found.</p>
<p>Hiring a digital forensic expert can cost from a few hundred dollars for hourly consulting to several thousand dollars per project. For high-profile cases with significant legal implications, fees can be much greater.</p>
<p>Jerry Bui of Texas-based Right Forensics is also a consultant to Interpol. He tells us that, “Deepfakes force us to confront an uncomfortable truth: Seeing is no longer believing. As forensic experts, we’re not just authenticating evidence—we’re trying to safeguard the integrity of the justice system in an era where digital manipulation can rewrite reality.”</p>
<div style="float:left; padding-right:8px; width:350px;">
<img loading="lazy" decoding="async" src="https://www.abajournal.com/images/main_images/Chuck_Kellner_headshot_400px.jpg" alt="Chuck Kellner headshot_400px" height="350" width="400"/><br />
<small><em>Chuck Kellner is a strategic discovery adviser at Everlaw.</em><br />
</small>
</div>
<h4>2. Court rules</h4>
<p>U.S. courts are slowly moving to address deepfake evidence. At the Nov. 8, 2024, meeting of the <a href="https://www.uscourts.gov/sites/default/files/2024-11_evidence_rules_committee_meeting_agenda_book_final_10-15.pdf">Advisory Committee on Evidence Rules</a>, a committee of the Judicial Conference of the United States, the committee considered proposed Rule 901(c), authored by Grossman and Judge Paul Grimm, a retired federal judge and professor at the Duke University School of Law.</p>
<p>The rule, if adopted, <a href="https://scholarship.law.duke.edu/dltr/vol23/iss1/1">would govern</a> “potentially fabricated or altered electronic evidence,” reading: “If a party challenging the authenticity of computer-generated or other electronic evidence demonstrates to the court that a jury reasonably could find that the evidence has been altered or fabricated, in whole or in part, by artificial intelligence, the evidence is admissible only if the proponent demonstrates that its probative value outweighs its prejudicial effect on the party challenging the evidence.”</p>
<p>Grimm and Grossman’s proposed rule places burdens on the challenging and the offering parties, as well as the courts, helping to reduce the risk of exposing juries to deepfakes. It is one of several being considered by various judicial committees. Some experts think that no changes are needed to the rules of evidence.</p>
<p>Given the speed at which deepfake technology evolves and improves, changes in rules or procedures might not be useful. In the meantime, decisions will be meted out by the courts based on individual challenges as they arise.</p>
<h4>3. Procedural approaches</h4>
<p>Courts will use the existing rules to make decisions for the foreseeable future, having hearings on evidence. Judges will have to agree to analyze digital evidence, putting the burden on litigants to prove the legitimacy of the evidence in question, rather than placing the onus on the judge to decide whether the evidence is genuine or deepfake, admissible or not.</p>
<p>One of the critical issues that arises when considering the legal impact of deepfakes is cost—who pays to prove whether evidence is real or fake?</p>
<p>“This becomes an access-to-justice issue,” says Rebecca Delfino, the associate dean of clinical programs and experiential learning at the Loyola Law School at Loyola Marymount University. “In a perfect world, it would be taken care of in a criminal case. If the government wants to prove an audio-visual image is of the defendant robbing a bank, and the defendant claims it’s a deepfake, the government should have to pay for expert analysis because the burden of proof is on the prosecution. That may or may not happen; It depends on the available resources.</p>
<p>“But in the civil context, it’s going to be a significant problem,” Delfino continues. “Even for a simple example—such as the expression in a photograph being digitally altered from a frown to a smile—the individual will need to retain some type of expert.”</p>
<p>In family court, with its many pro se litigants, yet another reality exists—that a photo showing bruises would change someone’s life. Is it real or a deepfake? Who pays the expert to analyze it?</p>
<p>It’s just one of a multitude of questions that remains to be answered on how the legal world will adapt to a rising tide of deepfake evidence. We may not be at the end of reality, but deepfakes are definitely going to rock the legal world as we know it.</p>
<h2>Practice tips</h2>
<ol>
<li> Look for items of evidence that are too good or too damaging to be true.</li>
<li> Deepfakes in social media tend to be video, audio and pictures. You can easily get automated optical character recognition to find text in pictures. You can also get machine transcription of audio and video. Each of these yields searchable text that you can use as a starting point to uncover suspicious material.</li>
<li> Plan your deposition or trial, so that you have your exhibit lists ready earlier than you do now. Implore the court to require your adversaries to do the same.</li>
<li> Evaluate the exhibits, paying close attention to those with audio, video or picture formats. Interview your witnesses, and challenge suspicious content. Don’t wait until the day of testimony.</li>
<li> Be prepared to engage a computer forensic examiner to evaluate the evidentiary quality of an item suspected of deepfake.</li>
</ol>
<p><strong>See also:</strong></p>
<p><a href="https://www.abajournal.com/magazine/article/is-the-legal-system-ready-for-ai-generated-deepfake-videos">Is the legal system ready for AI-generated deepfake videos?</a></p>
<hr/>
<p><em>Chuck Kellner is a strategic discovery adviser at Everlaw. Kellner has worked as an expert on e-discovery protocols, proportionality and cost of e-discovery, findings on computer forensic examination, and requirements for defensible search and review.</em></p>
<hr/>
<p><em>Mind Your Business is a series of columns written by lawyers, legal professionals and others within the legal industry. The purpose of these columns is to offer practical guidance for attorneys on how to run their practices, provide information about the latest trends in legal technology and how it can help lawyers work more efficiently, and strategies for building a thriving business.</em></p>
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		<title>This year&#8217;s historic ABA Techshow will be bigger than ever</title>
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		<pubDate>Wed, 19 Mar 2025 00:06:16 +0000</pubDate>
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					<description><![CDATA[<p>It’s that time of year again. This year’s ABA Techshow 2025 will be a historic one for a couple of reasons. For one thing, it marks the 40th annual iteration of the show. For another, it promises to be the biggest of all time—emanating for the first time from the McCormick Place Convention Center in [&#8230;]</p>
<p>The post <a href="https://homesafetytechpros.com/this-years-historic-aba-techshow-will-be-bigger-than-ever-2/">This year&#8217;s historic ABA Techshow will be bigger than ever</a> appeared first on <a href="https://homesafetytechpros.com">Home Safety Tech Pros</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p> <br />
</p>
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<div class="image_box">
<p><img decoding="async" src="https://www.abajournal.com/images/main_images/Techshow_2025_logo_800px.jpg" alt="Techshow_2025_logo" width="750"/></p>
</p></div>
<p>				It’s that time of year again. This year’s <a href="https://www.techshow.com">ABA Techshow 2025</a> will be a historic one for a couple of reasons.</p>
<p>For one thing, it marks the 40th annual iteration of the show. For another, it promises to be the biggest of all time—emanating for the first time from the McCormick Place Convention Center in Chicago.</p>
<p>In this episode of the <em>Legal Rebels Podcast</em>, <a href="https://www.techshow.com/speakers/stephen-embry">Techshow co-chair Stephen Embry</a> talks to the ABA Journal’s Victor Li about what to expect from this year’s show.</p>
<p>Embry is the editor-in-chief of TechLaw Crossroads, a blog devoted to legal technology and innovation, and a regular panelist on “<a href="https://www.youtube.com/channel/UCHXCdx-_FgdvA24L-IBF8QA">Legaltech Week</a>,” a weekly round table discussion featuring the leading legal tech journalists from around the world.</p>
<div style="background-color:#c7eaff; padding:12px">
<div style="float:left; padding-right:8px;"><img loading="lazy" decoding="async" src="https://www.abajournal.com/images/blawgs/covers/rebels_podlogo120.png" alt="Rebels podcast logo" height="120" width="120"/></div>
<p>Want to listen on the go? Legal Rebels is available on several podcast listening services. <strong>Subscribe and never miss an episode.</strong><br /><a href="https://itunes.apple.com/us/podcast/aba-journal-legal-rebels/id1103939849?mt=2">Apple</a> | <a href="https://open.spotify.com/show/5wrOeGkOx9uXUaMjZwEFMn">Spotify</a> | <a href="https://play.google.com/music/listen#/ps/Ibbvw54akc3klu4iwefj5bha2iq">Google Play</a><br clear="all"/>
</div>
<div style="float:left; clear:left; background-color:#eeeeee; padding:10px;" class="table-condensed">
<h4>In This Podcast:</h4>
<div style="float:left; width:90px; padding: 0 10px 0 0;">
            <img decoding="async" src="https://www.abajournal.com/images//main_images/Stephen_Embry_Techshow_headshot.jpg" alt="&lt;p&gt;Stephen Embry&lt;/p&gt;&#10;" style="vertical-align:text-top; max-width:80px;"/><br />
            <small/></p>
<p>Stephen Embry</p>
</p></div>
<p>Stephen Embry is a frequent speaker, a blogger and a writer. He publishes TechLaw Crossroads, a blog devoted to legal technology and innovation. He is a past chair of the ABA’s Law Practice Division and chair of the Kentucky Bar Association’s Law Practice Committee. Embry practices with EmbryLaw, which is his law firm.</p>
</p></div>
</p></div>
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<p>The post <a href="https://homesafetytechpros.com/this-years-historic-aba-techshow-will-be-bigger-than-ever-2/">This year&#8217;s historic ABA Techshow will be bigger than ever</a> appeared first on <a href="https://homesafetytechpros.com">Home Safety Tech Pros</a>.</p>
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		<title>This year&#8217;s historic ABA Techshow will be bigger than ever</title>
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		<dc:creator><![CDATA[homesafetytechpros]]></dc:creator>
		<pubDate>Sat, 15 Mar 2025 12:46:51 +0000</pubDate>
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					<description><![CDATA[<p>It’s that time of year again. This year’s ABA Techshow 2025 will be a historic one for a couple of reasons. For one thing, it marks the 40th annual iteration of the show. For another, it promises to be the biggest of all time—emanating for the first time from the McCormick Place Convention Center in [&#8230;]</p>
<p>The post <a href="https://homesafetytechpros.com/this-years-historic-aba-techshow-will-be-bigger-than-ever/">This year&#8217;s historic ABA Techshow will be bigger than ever</a> appeared first on <a href="https://homesafetytechpros.com">Home Safety Tech Pros</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p> <br />
</p>
<div style="border-bottom: 0px;">
<div class="image_box">
<p><img decoding="async" src="https://www.abajournal.com/images/main_images/Techshow_2025_logo_800px.jpg" alt="Techshow_2025_logo" width="750"/></p>
</p></div>
<p>				It’s that time of year again. This year’s <a href="https://www.techshow.com">ABA Techshow 2025</a> will be a historic one for a couple of reasons.</p>
<p>For one thing, it marks the 40th annual iteration of the show. For another, it promises to be the biggest of all time—emanating for the first time from the McCormick Place Convention Center in Chicago.</p>
<p>In this episode of the <em>Legal Rebels Podcast</em>, <a href="https://www.techshow.com/speakers/stephen-embry">Techshow co-chair Stephen Embry</a> talks to the ABA Journal’s Victor Li about what to expect from this year’s show.</p>
<p>Embry is the editor-in-chief of TechLaw Crossroads, a blog devoted to legal technology and innovation, and a regular panelist on “<a href="https://www.youtube.com/channel/UCHXCdx-_FgdvA24L-IBF8QA">Legaltech Week</a>,” a weekly round table discussion featuring the leading legal tech journalists from around the world.</p>
<div style="background-color:#c7eaff; padding:12px">
<div style="float:left; padding-right:8px;"><img loading="lazy" decoding="async" src="https://www.abajournal.com/images/blawgs/covers/rebels_podlogo120.png" alt="Rebels podcast logo" height="120" width="120"/></div>
<p>Want to listen on the go? Legal Rebels is available on several podcast listening services. <strong>Subscribe and never miss an episode.</strong><br /><a href="https://itunes.apple.com/us/podcast/aba-journal-legal-rebels/id1103939849?mt=2">Apple</a> | <a href="https://open.spotify.com/show/5wrOeGkOx9uXUaMjZwEFMn">Spotify</a> | <a href="https://play.google.com/music/listen#/ps/Ibbvw54akc3klu4iwefj5bha2iq">Google Play</a><br clear="all"/>
</div>
<div style="float:left; clear:left; background-color:#eeeeee; padding:10px;" class="table-condensed">
<h4>In This Podcast:</h4>
<div style="float:left; width:90px; padding: 0 10px 0 0;">
            <img decoding="async" src="https://www.abajournal.com/images//main_images/Stephen_Embry_Techshow_headshot.jpg" alt="&lt;p&gt;Stephen Embry&lt;/p&gt;&#10;" style="vertical-align:text-top; max-width:80px;"/><br />
            <small/></p>
<p>Stephen Embry</p>
</p></div>
<p>Stephen Embry is a frequent speaker, a blogger and a writer. He publishes TechLaw Crossroads, a blog devoted to legal technology and innovation. He is a past chair of the ABA’s Law Practice Division and chair of the Kentucky Bar Association’s Law Practice Committee. Embry practices with EmbryLaw, which is his law firm.</p>
</p></div>
</p></div>
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<br /><a href="https://www.abajournal.com/legalrebels/article/rebels-podcast-episode-110/">Source link </a></p>
<p>The post <a href="https://homesafetytechpros.com/this-years-historic-aba-techshow-will-be-bigger-than-ever/">This year&#8217;s historic ABA Techshow will be bigger than ever</a> appeared first on <a href="https://homesafetytechpros.com">Home Safety Tech Pros</a>.</p>
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